Monday, October 24, 2005

Hurricane Wilma Latest News
















At Select World Travel we have been highlighting how a Tour Operator copes with emergencies.
Here is the latest from Thomas Cook Signature

Hurricane Wilma Cat. 3 - Issue 8 - Monday 24 October 2005

Wilma is due to hit Florida midday our time, 7am local time. The
predicted track is that it will make landfall in the far south.


Thomas Cook Signature have evacuated Naples and the Keys so have no passengers in that area. All flights in and out of Miami have been delayed and will not operate today. Passengers have been booked on tomorrows flights.

Resorts further north and on the east coast will have poor weather conditions but they are not expected to experience hurricane conditions.

Florida Policy

Naples and Miami - policy for due to travel to align with other FTO members.

Passengers travelling up to and including Tuesday 25 October will be given the following options.
* Defer travel to a later date. Booking value will be transferred and any increase in booking cost will be charged.
* Transfer to alternative destination. Booking value will be transferred and any increase in booking cost will be charged.
* Cancel and receive a full refund.

Rest of Florida
* Normal booking conditions apply.
Local representatives have contacted all Thomas Cook Signature passengers in resort with hurricane warning letters


Cuba
It was announced late on Saturday afternoon that Virgin Atlantic had delayed their Sunday flight by 24 hours.

Cuba Policy - No change to existing policy. Normal and brochure booking conditions apply to all future travel.
A Call Centre Incident Team is still in operation to deal with incoming calls from due to travel passengers.


Tropical Storm Alpha

The Bahamas have been put on Tropical Storm Warning. We are
monitoring this and will report on any developments.

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